Mobile Software Management (MSM)

Mobile software management is a set of business practices and technology solutions to enhance, manage and customize software assets on mobile phones throughout the lifecycle. Software management helps service providers and mobile manufacturers enhance the quality of software applications. This includes both embedded and installed mobile apps.

The growing complexity of mobile handsets has made managing the lifecycle of software for these devices more complex as well - and more expensive. This can severely impact the introduction of new services and the flexibility of existing applications for mobile devices. The focus of mobile management, therefore, is to deal with this complexity in a way that is both effective and efficient.

Mobile software management aims to create end-to-end solutions for controlling and managing the different software and applications on any handset or platform in an independent, centralized and consistent fashion.

The key components involved in mobile software management are:

The collection of software information including software inventory, device settings and configuration and device diagnostics
The collection and analysis of system processes and usage
Helping management make decisions about updating firmware, installing or deleting applications, and modifying network- or device-related settings or configurations. The solutions adopted should be quick, efficient and reliable considering the number of users, type of applications, geographical area and time.